Returns & Exchanges
We want you to love your Superette purchase, which is why we offer a flexible 30-day return policy for all full-priced fashion items. Please ensure your items are unworn, unwashed, and have all original tags attached to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.
Ship It Back
Download and print your prepaid shipping label, then drop off your package at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing